Effective Date: 19.1.26
Organisation: National Union of Public Employees (NUPE), Aotearoa New Zealand

1. Our Commitment to Your Privacy

NUPE is committed to protecting the privacy, safety, and dignity of our members.
This Privacy Policy explains how we collect, use, store, and protect personal information through the NUPE mobile application (“the App”).

We comply with the Privacy Act 2020, the Information Privacy Principles (IPPs), and relevant employment and union legislation.

2. What Information We Collect

We only collect information necessary to deliver union services and improve the App.

2.1 Information you provide directly

• Your name

• Contact details (email, phone)

• Worksite / employer

• NUPE membership status

• Reports or feedback you submit through the App

• Forms you complete (surveys, safety concerns, bargaining feedback, etc.)

2.2 Automatically collected data

• Device type and operating system

• Log data relating to crashes or performance

• Optional analytics (if enabled) to improve app usability

We do NOT collect:
❌ GPS location
❌ Background microphone/camera data
❌ Personal device content
❌ Employment performance data

3. How We Use Your Information

We use your information for union-related purposes only, including:

• Communicating with you about union matters

• Providing updates, alerts, and notices

• Gathering feedback to improve member advocacy

• Supporting individual or collective issues you raise

• Managing your membership and contact information

• Ensuring the App functions safely and effectively

We will never sell or disclose your data for marketing or commercial purposes.

4. When We May Share Information

We only share information when necessary and with clear purpose. This may include:

4.1 Within NUPE

• To authorised NUPE staff and delegates to respond to your queries, concerns, or cases.

4.2 External sharing (with your consent or legal basis)

• If you authorise NUPE to advocate on your behalf with your employer

• If required by law (e.g., a lawful request under the Privacy Act or health/safety legislation)

• With contracted service providers who support app hosting, security, or maintenance

  • These providers must comply with strict confidentiality and data protection requirements.

NUPE will not release information to employers without your explicit consent unless legally compelled.

5. Storage and Security of Your Information

We take security seriously and use multiple safeguards:

• Encrypted data transmission (HTTPS/SSL)

• Secure NZ-based or approved cloud servers

• Restricted access to authorised NUPE personnel only

• Password-protected internal systems

• Regular audits and security reviews

If any privacy or security incident occurs, NUPE will follow its Breach Response Procedure and notify affected members as required.

6. How Long We Keep Your Information

Information is kept only as long as required for union purposes or as required by law.

• Membership data: retained while you are a member and for a reasonable period afterwards (e.g., record-keeping and legal obligations).

• Case or support files: kept in accordance with NUPE case management and legal requirements.

• Anonymous survey data may be kept indefinitely for research and advocacy purposes.

You may request deletion of information where appropriate (see Section 8).

7. Cookies and Analytics

The App may use limited analytics tools to understand general usage patterns (e.g., screen views, crash reports).

You can disable analytics tracking in the App settings if available.

We do not use advertising cookies or third-party marketing trackers.

8. Your Rights

Under the Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you

• Request correction of any incorrect or outdated information

• Ask about how your information has been used or shared

• Request deletion of data (where legally appropriate)

• Withdraw consent for optional features

To exercise your rights, contact:
privacy@nupe.org.nz or 0800 NUPE NZ

9. Children and Young People

The NUPE App is intended for adult members or staff in workplaces where NUPE operates.
We do not knowingly collect information from individuals under 16 without consent.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Any significant changes will be communicated via:

• App notifications

• NUPE website

• Email or member update channels

The updated policy will always include a revised “Effective Date”.

11. Contact Us

If you have concerns, questions, or want to make a privacy request, contact us:

National Union of Public Employees (NUPE)
Email: privacy@nupe.org.nz
Phone: 0800 NUPE NZ